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T's and C's

Our terms and conditions to ensure everything runs smoothly

Terms & Conditions

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- All session fees are non refundable under any circumstances.  Failure to show up to the appointment booked in with us or re-schedule less than 72 hours before your session will require new fee paid. 

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- Please note that we have a right to refuse the session if you arrive to the studio more than 10 minutes late. This is to ensure we have enough time to work with you and we can deliver images that are company standard.

 

- £35 refundable deposit is required to secure some bookings (photoshoot or ordering session). The refundable deposit is taken at the time of the booking your appointment if you are not paying session fee. We operate a 72 hours cancellation and rescheduling policy. We require another deposit to secure your next appointment if you ask us to reschedule your booking with less than 72 hours notice or don't show up however as a gesture of good will we might offer first deposit as a credit note to be used in the studio. This is considered on per case basis.


- Physical orders can take up to six weeks for completion. Digital images delivery is 7-14 days.

- All images are copyright of Wild Ginger Photography Ltd and cannot be reproduced without permission.
 
- Promotional products may display a Wild Ginger Photography Ltd logo in the bottom right corner of the image. 

- We will supply your digital images as a download via e-mail. Recordable media is available on request during the viewing.

- Your product may appear slightly different in colour on wall art or prints compared to the digital image selected in the viewing session. This is because of the calibration of different computers.

- We may wish to use your images for promotional purposes and reserve the right to do so unless requested otherwise at the time of your ordering session.

- All goods remain the property of Wild Ginger Photography Ltd until paid for in full.

- In the unlikely event that any compensation is due for any unforeseen circumstances, compensation will be paid in product not cash.

- All orders are final and by agreeing to purchase you agree to all terms stated.

- Wild Ginger Photography Ltd is open by appointment only. 

- P&P is chargeable at £7 for prints up to an A4 size and £15 for sizes up to A3 and is sent via recorded delivery via Royal Mail. Wall art postage vary, please ask for a quote.

- Due to limited storage space we are only able to keep the physical orders for 3 months from your appointment date.

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